MCEP Foundation Onboarding - Test Course

MCEP Foundation Onboarding - Test Course

This is the 9 week long foundation level course for onboarding CEMs & ESEs new to their client-facing role in the Sales & Apps BU.

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About this course

This is the 9 week long foundation level course for onboarding CEMs & ESEs new to their client-facing role in the Sales & Apps BU.

It's a pre-requisite for the much longer and deeper MCEP Application Onboarding program, which builds on the content of the short course by focusing on how to apply the MCEP.

Curriculum6 hr 6 min

  • MCEP Foundation Onboarding Launch 0 hr 3 min
  • Week 0 - Getting Started (Foundation)
  • Preview
    Mitch's Welcome Message 0 hr 6 min
  • Preview
    MCEP Overview - What We Mean By Client Engagement 0 hr 8 min
  • Week 0 - Closing Tasks 0 hr 10 min
  • Week 1 - The Prime Directive (Foundation)
  • The Prime Directive 0 hr 5 min
  • Week 1 - Learning Tasks 0 hr 10 min
  • Preview
    The Prime Directive (Foundation) 0 hr 16 min
  • Preview
    Balance – Yin & Yang (Foundation) 0 hr 6 min
  • Week 1 - Reflection, Review and Q&A 1 hr 0 min

    Week 1 - Reflection, Review and Q&A

  • Week 2 - Plan-Do-Review (PDR) and Business Acumen (Foundation)
  • PDR & Business Acumen 0 hr 5 min
  • Week 2 - Learning Tasks 0 hr 10 min
  • Plan-Do-Review (PDR) (Foundation) 0 hr 11 min
  • Business Acumen (Foundation) 0 hr 12 min
  • Week 3 - Client Contacts & Desired Outcomes (Foundation)
  • Client Contacts & Desired Outcomes 0 hr 4 min
  • Week 3 - Learning Tasks 0 hr 10 min
  • Client Contacts & Desired Outcomes (Foundation) 0 hr 12 min
  • Week 4 - Risk, Value & The Value Equation (Foundation)
  • Value, Risk And The Value Equation 0 hr 4 min
  • Week 4 - Learning Tasks 0 hr 10 min
  • Value And The Value Equation (Foundation) 0 hr 11 min
  • Risk In The MCEP 0 hr 11 min
  • Week 5 - Valid Client Business Reasons ('VCBRs') (Foundation)
  • Week 5 - Valid Client Business Reasons or VCBRs 0 hr 6 min
  • Week 5 - Learning Tasks 0 hr 10 min
  • Valid Client Business Reasons or VCBRs - What They Are & Why They Matter 0 hr 16 min
  • Preparing & Creating A VCBR 0 hr 16 min
  • Week 6 - Client Outcome-Driven Conversation / The 8 Technical Challenges (Foundation)
  • Week 6 - Client Outcome-Driven Conversation / The 8 Technical Challenges 0 hr 4 min
  • Week 6 - Learning Tasks 0 hr 10 min
  • Client Outcome-Driven Conversation / The 8 Technical Challenges 0 hr 11 min
  • Week 7 - The BOB Conversations
  • The BOB Conversations 0 hr 5 min
  • Week 7 - Learning Tasks 0 hr 10 min
  • The BOB Conversations Concept & Framework 0 hr 9 min
  • BOB Conversation #1 0 hr 9 min
  • BOB Conversations #2 & #3 0 hr 12 min
  • Week 8 - TSS Overview & Graduation
  • TSS or Total System Solution (& Graduation!) 0 hr 5 min
  • Week 8 - Learning Tasks 0 hr 10 min
  • The Total System Solution or TSS 0 hr 9 min

About this course

This is the 9 week long foundation level course for onboarding CEMs & ESEs new to their client-facing role in the Sales & Apps BU.

It's a pre-requisite for the much longer and deeper MCEP Application Onboarding program, which builds on the content of the short course by focusing on how to apply the MCEP.

Curriculum6 hr 6 min

  • MCEP Foundation Onboarding Launch 0 hr 3 min
  • Week 0 - Getting Started (Foundation)
  • Preview
    Mitch's Welcome Message 0 hr 6 min
  • Preview
    MCEP Overview - What We Mean By Client Engagement 0 hr 8 min
  • Week 0 - Closing Tasks 0 hr 10 min
  • Week 1 - The Prime Directive (Foundation)
  • The Prime Directive 0 hr 5 min
  • Week 1 - Learning Tasks 0 hr 10 min
  • Preview
    The Prime Directive (Foundation) 0 hr 16 min
  • Preview
    Balance – Yin & Yang (Foundation) 0 hr 6 min
  • Week 1 - Reflection, Review and Q&A 1 hr 0 min

    Week 1 - Reflection, Review and Q&A

  • Week 2 - Plan-Do-Review (PDR) and Business Acumen (Foundation)
  • PDR & Business Acumen 0 hr 5 min
  • Week 2 - Learning Tasks 0 hr 10 min
  • Plan-Do-Review (PDR) (Foundation) 0 hr 11 min
  • Business Acumen (Foundation) 0 hr 12 min
  • Week 3 - Client Contacts & Desired Outcomes (Foundation)
  • Client Contacts & Desired Outcomes 0 hr 4 min
  • Week 3 - Learning Tasks 0 hr 10 min
  • Client Contacts & Desired Outcomes (Foundation) 0 hr 12 min
  • Week 4 - Risk, Value & The Value Equation (Foundation)
  • Value, Risk And The Value Equation 0 hr 4 min
  • Week 4 - Learning Tasks 0 hr 10 min
  • Value And The Value Equation (Foundation) 0 hr 11 min
  • Risk In The MCEP 0 hr 11 min
  • Week 5 - Valid Client Business Reasons ('VCBRs') (Foundation)
  • Week 5 - Valid Client Business Reasons or VCBRs 0 hr 6 min
  • Week 5 - Learning Tasks 0 hr 10 min
  • Valid Client Business Reasons or VCBRs - What They Are & Why They Matter 0 hr 16 min
  • Preparing & Creating A VCBR 0 hr 16 min
  • Week 6 - Client Outcome-Driven Conversation / The 8 Technical Challenges (Foundation)
  • Week 6 - Client Outcome-Driven Conversation / The 8 Technical Challenges 0 hr 4 min
  • Week 6 - Learning Tasks 0 hr 10 min
  • Client Outcome-Driven Conversation / The 8 Technical Challenges 0 hr 11 min
  • Week 7 - The BOB Conversations
  • The BOB Conversations 0 hr 5 min
  • Week 7 - Learning Tasks 0 hr 10 min
  • The BOB Conversations Concept & Framework 0 hr 9 min
  • BOB Conversation #1 0 hr 9 min
  • BOB Conversations #2 & #3 0 hr 12 min
  • Week 8 - TSS Overview & Graduation
  • TSS or Total System Solution (& Graduation!) 0 hr 5 min
  • Week 8 - Learning Tasks 0 hr 10 min
  • The Total System Solution or TSS 0 hr 9 min